Return & Refund Policy
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Items which are not refundable or non returnable can’t be returned or exchanged with any other products. We have marked product as no return or no exchange for products which are perishable or which are acquired by us to fulfill the order (We do not maintain stock of those Items). Once such product is sold then it can’t be returned/refunded/exchanged.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days or if not possible to original method of payment we will transfer in your account directly. A minimum Transaction Fee will be deducted from the Total amount as handling charges.
Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at customercare@geetanjalihandicraftcreations.com with relevant documents.
- Our Customer Care No. : +91 9546664447
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged at the time of delivery. If you need to exchange it for the same item,(You can only get replacement of the same product/item, cannot exchange with any other product/item) (Replacement may take time depends on the availability of the same product.) send us an email at customercare@geetanjalihandicraftcreations.com and send your item to:
Geetanjali Handicraft Creations
3 / 44 , Shradha Puri,Phase I
Kanker Khera, Meerut,UP,
India – 250001
Shipping
Geetanjali Handicraft Creations
3 / 44 , Shradha Puri,Phase I
Kanker Khera, Meerut,UP,
India – 250001
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.